Community Liaison






  • Third-sector/Voluntary sector experience
  • Community lead/volunteering experience
  • Demonstrable experience in working with diverse, at-risk communities
  • Local knowledge and experience
  • High resilience and working with ambiguity
  • Strong communication skills and emotional intelligence


Following feedback from previous outbreak response the Systematic Testing and Outbreak use case is proposing the creation of central resources to be deployed to assist DPH in the initial response to outbreaks. These would form a national strategic reserve that could be drawn upon by local authorities to enable activities at the local level. This will consist of specialist expertise through ‘surge’ teams and the provision of training, guidance and workforce best practice, where necessary.

A pool of various specialists will be formed to enable rapid deployment of multi-disciplinary surge teams to prevent and respond to outbreaks in urban areas. These surge teams will be led by ‘Crisis Programme Leaders’, who will serve as conduits between the national testing programme and local areas. Surge teams will undertake discovery and reconnaissance on behalf to the programme, to assess requirements and deploy testing to areas.

The Community Liaison supports ensuring effective involvement of the community and testing access for vulnerable communities.

Key responsibilities

  • Support with community liaison and networking to ensure strategies are implemented with community needs in mind
  • Provide a contact for local communities on behalf of the surge team, and help champion key messages and advice on the pandemic/testing
  • Input into digital and local strategy for communications
  • Support with sharing information and guidance from the DPH