Digital Capability Support






  • Experience in Marketing, Digital projects, Product Management, Campaign Management, Product Owner, User Experience, Social Media management
  • Capacity to quickly understand and map out business and technical processes
  • Strong problem-solving skills with the ability to provide solutions to blockers
  • Strong communication skills


Following feedback from previous outbreak response the Systematic Testing and Outbreak use case is proposing the creation of central resources to be deployed to assist DPH in the initial response to outbreaks. These would form a national strategic reserve that could be drawn upon by local authorities to enable activities at the local level. This will consist of specialist expertise through ‘surge’ teams and the provision of training, guidance and workforce best practice, where necessary.

A pool of various specialists will be formed to enable rapid deployment of multi-disciplinary surge teams to prevent and respond to outbreaks in urban areas. These surge teams will be led by ‘Crisis Programme Leaders’, who will serve as conduits between the national testing programme and local areas. Surge teams will undertake discovery and reconnaissance on behalf to the programme, to assess requirements and deploy testing to areas.

Digital Capability Support helps manage and enhance the DPH’s social media presence and integrated solution.

Key responsibilities

  • Support he DPH’s digital strategy and team
  • Support with local access to digital channels and providing recommendations for improvements where necessary
  • Analyse and recommend digital experiences
  • Support and manage the DPH’s social media presence, and analyse and track social mentions/data
  • Analyse experiences, generate insights, and support the implementation of new strategies